I was trying to find out if I had to root my device in order to use hidden menu buttons anytime I type in a prompt as a phone number and just wait nothing ever happens even the basic commands. So if I don't have to be rooted can anybody point me in the right direction?
Dialing this at least should show the IMEI of your phone:
It's probably to do with your firmware. Different carrier firmwares / model variants of phones restrict certain hidden menu codes.