The I'm using is Samsung galaxy note 4,
Product Name: SM-N910K
My problem is it is a KTC product or a product from Korea.
And currently living in the Philippines and I want to unlock this phone for some purposes like I can't access or use my load card because there is a problem appears which says "undefined additional service contact customer center" which is my main problem.
I am reading and reviewing many times the thread which is " http://updato.com/how-to/how-to-install-an-official-samsung-stock-firmware-using-odin "
Followed the steps 1by 1 and I just can't proceed to Step 6 because it is requiring a firmware download, which I can't download any because it doesn't exist in your firmware. It was bought on March 3, 2015.
Concern Samsung user